The integration your workflow needs.
- Adapters and clinical data mapping
- Authorization implementation and error handling
- Test cases, deployment and monitoring hooks
- Documentation and agreed handover
EHR & EMR Integration Services
Your next customer has an EHR.
Let’s connect your product.
Move from “can you integrate with us?” to a clear delivery plan. We connect healthcare products to customer EHR environments—with the data, access and operational details accounted for.
For digital health companies, healthcare software teams and health IT leaders.
Start with the work
What needs to happen
between the systems?
An API connection is only useful when it serves a workflow. These examples show how we turn a product requirement into questions the integration must answer.
01
Give your application the context behind the appointment.
For patient engagement, care coordination and clinician-facing applications.
FROM · Customer EHR
Patient identifiers, encounters and the agreed clinical history
INTEGRATION WORK
Match identifiers, map clinical fields and preserve source provenance
INTO THE WORKFLOW
A patient view your workflow can use
Questions we resolve before building
- Which patient identifiers are reliable?
- Which resources and fields are available?
- What happens when a record is incomplete?
Illustrative workflows. Available data and operations depend on the customer’s EHR, configuration and permissions.
Access is not engineering
Know who owns
each part of the connection.
The code can be ready while access is not. We put responsibilities and dependencies into the plan so neither becomes a surprise.
The environment it needs to work in.
- Customer sponsorship and EHR access
- Vendor registration and applicable agreements
- Clinical workflow acceptance and test availability
- Security review and production release approval
Vendor fees, approvals and customer review schedules are external dependencies—not outcomes we can guarantee.
From first conversation to handover
A delivery path
your team can inspect.
Each stage ends with something concrete to review. Timing follows the agreed scope, access and test readiness.
- 01
Define the connection
Confirm the clinical workflow, target system and success criteria.
YOU REVIEWWorkflow brief + dependency register
- 02
Prove the access path
Validate the required operations, permissions and representative data.
YOU REVIEWAccess findings + mapping specification
- 03
Build and test
Implement the adapter and test happy paths, failures and edge cases.
YOU REVIEWWorking integration + acceptance evidence
- 04
Release with ownership
Agree cutover, rollback criteria, alerting and the handover boundary.
YOU REVIEWRelease checklist + operational runbook
Choose the right starting point
One connection.
Or an integration roadmap.
You do not need to commit to a multi-EHR platform before understanding the first customer.
Deliver a defined integration.
For a specific customer, workflow and EHR environment. Start by confirming feasibility and agreeing the implementation boundary.
Scope one connection ↗Build reusable foundations.
For a roadmap spanning customers or vendors. Separate common data models and tests from each adapter and onboarding configuration.
Plan the integration roadmap ↗Make the current setup manageable.
For a fragile or undocumented connection. Assess failures, visibility and ownership before deciding what to improve or replace.
Review an existing integration ↗Go deeper
The platform changes
the implementation questions.
Explore a specific environment or compare the architecture choices. We validate the actual customer setup before confirming compatibility.
Before we start
Good questions.
Straight answers.
Can you connect to the EHR our customer already uses?
We start by checking the exact product, version, enabled interfaces and customer permissions. We assess platforms such as Epic, Oracle Health, athenahealth and MEDITECH against your workflow; vendor name alone is not a compatibility guarantee.
Will this replace our existing product or EHR?
Usually the integration is a separate adapter or service around the existing systems. We assess the current architecture first and agree which changes belong in your product, the integration layer and the customer environment.
Can we reuse the integration for our next customer?
Shared mappings, adapters and tests can reduce repeated engineering. Each customer still needs access, configuration and workflow validation. We separate reusable foundations from customer-specific onboarding in the scope.
How do you estimate delivery time and cost?
We review the workflow, data requirements, supported operations, test access and customer dependencies before estimating. The proposal separates engineering work from external approvals and identifies assumptions that could change the plan.
Can you help with a fragile integration that is already live?
Yes. An assessment can document the current data flow, investigate failure modes and define an improvement plan. Any migration or cutover needs explicit testing, rollback criteria and ownership; continuity is planned, not assumed.
How do we handle patient data during discovery?
Do not send patient data or credentials in the enquiry form. We use synthetic or appropriately de-identified examples for initial discussions and agree access, security, retention and contractual requirements before handling sensitive data.
Tell us about the connection
Which customer workflow
is waiting on integration?
Share your product, target EHR and the outcome you need. We’ll use that context to discuss feasibility, dependencies and the right next step.
For a useful first conversation, bring:
- The customer’s EHR product and version, if known
- The workflow and data you need to exchange
- Your current access and any delivery constraints
Thank you. Your enquiry has been received. Our team will review your requirements.