Epic Integration Services

Epic Integration that fits the Care Workflow.

Connect your healthcare product to Epic with an implementation plan built around the clinical workflow, the right interfaces and each customer’s activation requirements.

Scope my Epic integration Explore the integration options

For digital health teams, healthcare software companies and health systems.

From product requirement to customer rollout

01
Your product
Define who uses it and what changes in their workflow.
02
The integration contract
Agree on data, permissions, interfaces and ownership.
03
Customer activation
Validate the connection with the target health system.
04
A supported workflow
Monitor failures, manage changes and prepare the next site.

Illustrative implementation plan · no patient data

Your starting point

Start with the deal you need to deliver.

First Epic customer

Turn an enterprise requirement into a feasible scope.

What we define together

Workflow map, interface recommendation and customer dependency list.

Existing connection, new workflows

Add the right data without destabilizing your live product.

What we define together

Gap analysis, change plan and regression-test scope.

More health systems

Make onboarding repeatable without assuming every site is identical.

What we define together

Configuration model, activation checklist and support ownership.

Find your Epic workflow

Different modules. Different integration requirements.

Start with the application your customer uses, then identify the data, events and approved interfaces your product needs.

Cupid · Cardiology

Cardiovascular workflows and procedural documentation.

Scope orders, results, imaging context and external cardiology systems.

Radiant · Radiology

Imaging exam scheduling, performance and results.

Scope orders, reports and the boundary with PACS or imaging systems.

Beaker · Laboratory

Clinical laboratory and pathology workflows.

Scope lab orders, specimen context, results and correction handling.

Willow · Pharmacy

Medication workflows, including inpatient pharmacy and inventory.

Identify the Willow application, medication data and external pharmacy workflow.

OpTime · Operating room

Surgical and procedural workflows.

Define the scheduling, procedural or supply-usage interface in scope.

Kaleidoscope · Ophthalmology

Eye-care documentation, diagnostic testing and imaging workflows.

Identify the required clinical data and available device or imaging interfaces.

These are workflow areas to assess, not a claim of Epic certification or unrestricted module access. Available interfaces depend on the customer’s configuration, permissions and supported Epic capabilities.

Epic specialty applications ↗Epic orders and results interfaces ↗Epic procedural and medication inventory interfaces ↗

Choose the right connection

What should happen between Epic and your product?

The answer changes the integration approach. Explore the workflow closest to yours.

A clinician uses your product in context.

Start with the care-team action—not a request for every available resource. A SMART launch may be the right fit when your experience needs patient or user context.

Investigate: Launch context, user roles and required resource operations.
Validate: Missing context, denied access, session expiry and clinical usability.
Coordinate: Customer configuration and the workflow owner’s acceptance criteria.

Scope decision

A defined in-chart workflow with a documented launch and authorization contract.

Delivery, with ownership

A sandbox milestone is not a customer go-live.

We make engineering work and customer dependencies visible from the beginning.

Define the clinical outcome

Agree on the people, data and action your integration supports.

Workflow map · interface recommendation · exclusions

Build the integration contract

Implement authorization, mapping, errors and the product-side behavior.

Resource mapping · test scenarios · environment configuration

Validate with the customer

Confirm the configured workflow, permissions and acceptance evidence in the target environment.

Customer checklist · issue log · release decision

Activate and operate

Coordinate rollout and make support ownership explicit before expanding to another site.

Runbook · monitoring · escalation · repeatable onboarding

Architecture decision

Direct connection, middleware—or a combination?

There is no default winner. Choose against your workflow, existing estate and operating model.

Direct integration

More ownership of the contract.

Useful when you need precise control over supported operations and product-specific behavior.

Your team owns mapping, credentials and integration operations.
Customer-specific setup and review still apply.
Budget for API changes, monitoring and additional sites.

Middleware-assisted

Reuse where it fits the workflow.

Useful when an existing platform’s connectors cover your requirements and commercial model.

Validate coverage, failure behavior and write limitations.
Include platform charges and exit considerations.
Do not assume a connector removes customer activation work.

Engagement options

Start at the point your team actually needs help.

Discovery & feasibility

For unclear interfaces or customer requirements. Define scope before committing to a build.

Scoped implementation

For an agreed workflow. Align milestones, acceptance criteria and customer dependencies.

Integration team support

For an active roadmap. Add engineering capacity with clear ownership and a prioritized backlog.

Understand the cost drivers →

Before you commit

Questions worth answering early.

Do you provide Epic approval or certification?

No approval is implied. We provide integration engineering and validation support. Epic programs, listings and customer authorization have their own requirements and decisions.

Can we write information back to the chart?

Only where the required operation is supported and authorized. Confirm the resource, workflow, customer configuration and clinical validation requirements before designing write-back.

Will one integration work for every Epic customer?

Reusable code helps, but each health system has its own endpoints, configuration, permissions and activation work. Design for repeatable onboarding rather than a universal endpoint.

What happens after launch?

Agree on monitoring, incident ownership, credential changes, API updates and additional-customer support. Operational scope belongs in the proposal, not in an assumption.

Plan with the right evidence

Confirm the workflow. Then confirm the access.

Epic’s requirements and supported interfaces can change. Use the official documentation alongside your target customer’s implementation requirements.

Epic interoperability catalog ↗Epic developer documentation ↗Get the Epic Integration Checklist →

Does sandbox success guarantee production access?

No. Production use requires the relevant app setup and customer-specific activation, permissions and validation.

What should we prepare for a scoping conversation?

Bring your intended workflow, required data and operations, target health systems, current integration status and any launch constraints. Do not share patient data.

Nirmitee.io provides independent integration engineering. This page does not imply Epic endorsement or guarantee customer approval.

Talk through your requirements

Let’s map the next useful step.

Tell us what your product needs to do and where you are in the integration journey. We’ll follow up to clarify the scope, dependencies and appropriate next step.

Your workflow and target customer
The data and operations you need
What is already built—and what is blocked

hello@nirmitee.io →

Request received

Thank you for sharing the context.

Our team will review your requirements and follow up on scope and next steps.